Letter explainer
Official wording translated into plain language: sender, purpose, required action, deadline and the important German terms.
Survival German for life in Germany
Understand German letters — and reply with confidence
Take a photo of a letter from the Jobcenter, Finanzamt, Ausländerbehörde or your landlord. Klarineo tells you in your language what it is, what you have to do and by when — then helps you learn the German you need for your answer.
Free plan · Klarineo Pro · free trial for new subscribers · No account needed
How it works
From a confusing letter to a calm reply
Take a photo
Snap the letter — from an authority, your health insurance, your landlord or a company asking for money.
Understand it in your language
You get a plain explanation: what it is, who sent it, what you must do and the deadline — plus a polite German reply you can adapt.
Never miss the deadline
Save the letter and Klarineo reminds you on your phone before the date — your saved letters stay on your device.
Learn the German behind it
The key phrases from your letter become your daily review, and you can practise the follow-up call or appointment by speaking.
Features
Everything you need to handle German paperwork
Klarineo is built for real situations newcomers face in Germany — not textbook dialogues.
Polite reply drafts
A short, correct German reply — to confirm an appointment, ask for more time or send documents. You check and send it yourself.
Deadline reminders
Deadlines go into a reminder on your phone, so an important date does not get lost in a pile of paper.
Your letter becomes your lesson
Key phrases from your own letters go into spaced-repetition review — you learn exactly the words your life in Germany needs.
Speaking practice
Role-play the next step with an AI partner: calling the Jobcenter, an appointment at the Ausländerbehörde, the doctor or your landlord — with corrections.
Daily goal and streak
A few minutes a day add up. Set a daily goal and keep your streak going.
In your language
The app is available in English, Русский, Українська, Türkçe, العربية and O'zbekcha. Explanations of letters can be given in many more languages.
Letters we explain
Typical letters Klarineo helps with
Read our free guides to the most common letters — what they mean, typical deadlines and what to do.
- Jobcenter — invitation to an appointment (Einladung)Read the guide
- Rundfunkbeitrag — broadcasting contribution letterRead the guide
- Mahnung — payment reminder and Inkasso warningRead the guide
- Finanzamt — tax assessment (Steuerbescheid)Read the guide
- Anmeldung — address registration and MeldebescheinigungRead the guide
- Ausländerbehörde — appointment letter (Termin)Read the guide
- Krankenkasse — letter from your health insuranceRead the guide
- Nebenkostenabrechnung — utility cost statementRead the guide
- Kündigung — termination letter from your landlordRead the guide
- Bußgeldbescheid / Anhörung — traffic fineRead the guide
Privacy
Your letters are personal. We treat them that way.
Analysed, not used for training
Photos are analysed by Google's Gemini model via Firebase / Vertex AI to create your explanation. They are not used to train AI models.
Saved letters stay on your phone
We do not store your letters on our servers. What you save in the app is kept on your device.
No account needed
Start right away — no sign-up, no password, no email address.
No ads
Klarineo shows no advertising and does not sell your data.
Analytics only with consent
Usage analytics are switched on only if you agree in the app. You can change this at any time.
FAQ
Questions and answers
What is Klarineo?
Klarineo is a mobile app for newcomers in Germany. You photograph a German letter, and the app explains in your language what it is, who sent it, what you have to do and by when. It suggests a polite reply in German, reminds you of the deadline and turns the key phrases into short daily lessons and speaking practice.
Which letters can Klarineo explain?
Typical letters from the Jobcenter, Finanzamt, Ausländerbehörde, Bürgeramt, the Rundfunkbeitrag (Beitragsservice), your Krankenkasse, your landlord, as well as payment reminders (Mahnung) and Inkasso letters. You can also photograph other everyday German documents.
Which languages does Klarineo support?
The app interface is available in English, Russian, Ukrainian, Turkish, Arabic and Uzbek. Explanations of your letters can be given in many more languages.
Is Klarineo free?
Yes, there is a free plan. Klarineo Pro is an optional subscription ; new subscribers can get a free trial where the store offers it. Prices are shown in the App Store or Google Play for your country, and you can cancel at any time in your store account settings.
Can I rely on the explanation?
Klarineo uses AI and can make mistakes. Always check the original letter, especially names, amounts and dates. Klarineo gives general information, not legal or tax advice. For important matters, contact the sender or a free counselling service such as the Migrationsberatung für erwachsene Zuwanderer (MBE).
What happens to the photos of my letters?
The photo is sent to Google's Gemini model via Firebase / Vertex AI only to create your explanation. It is not used to train AI models. We do not store your letters on our servers — letters you save stay on your phone.
Do I need an account?
No. You can use Klarineo without registering, without a password and without giving us your email address.
How does the speaking practice work?
You choose a situation — for example calling the Jobcenter, an appointment at the Ausländerbehörde, the doctor or your landlord — and talk to an AI partner. You get corrections and better phrasing. Speech recognition uses your phone's built-in speech service.
How do I learn the German from my letters?
Key phrases from your letters are added to a spaced-repetition review, so you see them again just before you would forget them. A daily goal and streak help you keep going.
Is Klarineo connected to the Jobcenter or other authorities?
No. Klarineo is an independent app by TIYN ZAYTUN LLC and is not affiliated with any German authority, insurer or company.
The next letter will not scare you
Install Klarineo and understand your next German letter in minutes.